Privacy Policy

Last updated: November 11, 2026

Grand Rapids Soccer Club LLC, doing business as Grand Rapids SC (“Grand Rapids SC,” “we,” “us,” or “our”), operates the website gr.soccer and related ticketing, email, and text-message programs. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

If you have questions, contact us at grandrapidssoccerclub@gmail.com or write to Grand Rapids Soccer Club LLC, 2959 Lucerne Dr SE, Suite 110, Grand Rapids, MI 49546.

Information we collect

We collect information you provide and information gathered automatically when you use our website or buy tickets.

Information you give us. This may include your name, email address, phone number, billing and shipping address, payment details (processed by our ticketing providers; we do not store full card numbers), ticket or season-ticket purchases, games attended, messages you send us, and your marketing preferences (including whether you opted in to our email newsletter or text messages).

Information collected automatically. When you visit gr.soccer, our website host may collect your IP address, browser and device type, pages viewed, referring URL, and similar usage data, often through cookies or similar tools.

Information from ticketing and registration. If you buy tickets or create a profile through Squarespace or Fanbase, we receive the account and purchase details those platforms share with us so we can fulfill your order and, where you have agreed, send you updates.

How we use your information

We use this information to:

  • Operate our website and provide ticket sales, customer support, and club updates
  • Process purchases and send order confirmations and account notices
  • Send our email newsletter if you signed up or did not unsubscribe
  • Send Grand Rapids SC Texts (match reminders, ticket offers, and results) only if you opted in to SMS
  • Improve our website, events, and communications
  • Comply with law and protect the club, our fans, and our services

How we share information

We do not sell your personal information. We share information only as described below.

Service providers. We use companies that help us run the club’s website, ticketing, and communications:

  • Squarespace, which hosts gr.soccer and may process website forms and some ticket sales
  • Fanbase, which may process ticketing and fan accounts
  • Brevo, which we use to send our email newsletter and, if you opt in, text messages

These providers may process your information only to provide their services to us.

Legal and safety reasons. We may share information if required by law, to respond to a lawful request, or to protect our rights, fans, or the public.

Business transfers. If the club is involved in a merger, sale, or similar transaction, information may be transferred as part of that deal.

All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared, sold, or transferred to any third party for their marketing use.

Cookies and similar technologies

gr.soccer is hosted on Squarespace, which may use cookies or similar technologies to operate the site, remember preferences, and understand how the site is used. You can control cookies through your browser settings. Blocking some cookies may affect how the site works.

Your choices

Email. You can unsubscribe from marketing emails by using the unsubscribe link in any newsletter or by emailing grandrapidssoccerclub@gmail.com. You may still receive transactional messages, such as ticket receipts.

Text messages. If you opted in to Grand Rapids SC Texts, you can opt out at any time by replying STOP (END, CANCEL, UNSUBSCRIBE, or QUIT also work). Reply HELP for help, or email grandrapidssoccerclub@gmail.com. We will process opt-outs promptly and send only a confirmation that you have been unsubscribed. Opting out of texts does not opt you out of emails, and the reverse is also true.

Access and updates. To review, update, or ask us to delete your information, email grandrapidssoccerclub@gmail.com.

How long we keep information

We keep information only as long as we need it for the purposes in this policy, including ticket records, legal and accounting requirements, and managing email or SMS subscriptions and opt-outs. We then delete or de-identify it when we no longer have a reason to keep it.

Children’s privacy

Our website and marketing are intended for a general audience, including families who attend our matches. We do not knowingly collect personal information from children under 13 for marketing, and we do not send marketing emails or texts to children under 13. If you believe we have collected this information, contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and change the “Last updated” date. If changes are material, we will provide additional notice when required.